Computers with Microsoft Windows pre-installed upon purchase have the ability to restore their operating system using CD’s and/or a partition on the hard drive depending on the type of original operating system installation. If you received re-installation disk(s) with your system, you need to restore from those recovery disks. If your system did not come with disks, it has a recovery partition on the hard drive and you’ll need to use it to recover the operating system.

Hard Drive Partition:

If your computer has a COA with “REFURBISHED PC” printed on it then your computer was built with a restore partition on the hard drive. Activating this will restore the operating system to factory defaults.

• Turn the computer off
• Turn the computer back on
• Immediately begin tapping the down arrow key
• When given a choice between running Windows XP and the System Restore, select System Restore
• Follow the on-screen instructions
• After 10-20 minutes your computer will load a desktop
• Wait for “System Preparation Tool 2.0” to load
• Select “Reseal”
• The computer will Shut Down
• Restart the computer and re-activate Microsoft Windows

Media:

If your computer came with operating system restore CD’s they can be used as well to restore the operating system to factory defaults.

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