If you are having problems with your webcam or fingerprint reader try the following solutions:

Hardware:

Windows XP:

• Open the Device Manager by right–clicking My Computer, click Manage, and then select Device Manager
• Locate the webcam/fingerprint reader and double-click on the icon
• Verify that Windows says “This device is working properly”

Windows Vista & Windows 7:

• Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager
• Locate the webcam/fingerprint reader and double-click on the icon
• Verify that Windows says “This device is working properly”

Drivers:

Update your computer’s Drivers

Software:

Even if all your drivers are up-to-date, your Webcam and Fingerprint Reader might not work without an appropriate application.

Download & install the Dell Webcam Application:

• Click on Drivers & Downloads
• Enter the manufacturer serial number of your computer
• Refine Your Results: under Category, select Applications
• Look for WebCam software under the list of applications
• Download and install the software
• Alternate Link

Download & install the Dell Fingerprint Reader Application:

• Click on Drivers & Downloads.
• Enter the manufacturer serial number of your computer
• Refine Your Results: under Category, select Applications
• Look for Fingerprint Reader software under the list of applications
• Download and install the software

Can’t, won’t, doesn’t, integrated, internal, recognized, detects